eSIM, installation, travel and payment in short. Can't find the answer? Message us.
A SIM built into your phone. We sell travel eSIMs with mobile data: installed in a minute, no plastic card, no store visit.
Pick a country and a plan, enter your e-mail and pay. The eSIM appears on the order page and arrives by e-mail. The Telegram bot @tutuesimbot does the same with Telegram Stars.
No. No passport, no contract — just an e-mail.
A plan is a fixed amount of data for a period. Unlimited gives 2 GB a day at full speed, then up to 1 Mbps without cutting you off. For short trips with maps and messengers a plan is enough; for work and video, take unlimited.
On the “My purchases” page: purchases from this browser show up right away, and we'll e-mail you a link to all your eSIMs.
At home, while you have Wi-Fi. A plan usually starts when you first connect to a network at your destination, not when you install it.
Dial *#06# — if you see an EID line, eSIM is supported. See the “Compatible devices” page for models.
No, the profile downloads once. Don't delete the eSIM from your phone until the trip is over.
Open the order page on your iPhone and tap “Install on iPhone” — it works on iOS 17.4 and newer.
Yes. Your main SIM stays in the phone: calls and texts work as usual (roaming rates of your carrier apply), while data goes through the eSIM.
No, it's data only. Call through messengers: Telegram, WhatsApp, FaceTime.
Yes, tethering works on most plans.
We'll e-mail you at 80% usage. Top up with another plan on the website or in the bot — it takes a minute.
On the website — with crypto (USDT, TON, BTC and more via @CryptoBot). In the Telegram bot — with Telegram Stars, bought with a card, Apple Pay or Google Pay. Card payments on the website are coming soon.
Operators worldwide bill in dollars — so the price is the same for everyone, with no hidden conversions.
If we can't deliver the eSIM or it doesn't work through our fault — yes. An installed and used eSIM can't be refunded. See “Refunds” for details.